1. User information
Who is responsible for the processing of your personal data?
Sistema del Solar Produccions S.L.U. is the CONTROLLER of the USER’s personal data and informs you that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of April 27 (GDPR) and Organic Law 3/2018 of December 5 (LOPDGDD).
Where do the personal data we process come from?
Data provided directly by the user
Data collected through cookies
Data collected through social media
Data obtained from public sources
Why do we process your personal data?
To maintain a commercial relationship with the user. The planned processing operations are:
Sending commercial advertising communications by email, fax, SMS, MMS, social media, or any other electronic or physical means, present or future, that enables commercial communications. These communications will be made by the CONTROLLER and will be related to its products and services, or those of its collaborators or suppliers, with whom it has entered into a promotional agreement. In this case, third parties will never have access to personal data.
Conducting market research and statistical analysis.
Processing orders, requests, responding to inquiries, or any type of request made by the USER through any of the contact methods made available on the CONTROLLER’s website.
Sending the online newsletter regarding news, offers, and promotions related to our business.
Why can we process your personal data?
Because processing is legitimized by Article 6 of the GDPR as follows:
With the USER’s consent: – sending commercial communications and the newsletter.
For the legitimate interest of the CONTROLLER: – conducting market research, statistical analysis, etc. – processing orders, requests, etc. at the USER’s request.
For the legitimate interest of the CONTROLLER and under Article 21.2 of Law 34/2002 – contacting the USER by electronic means, prior to a contractual relationship, to offer products or services of interest. The possibility of objecting to this processing will be offered easily within the electronic medium itself.
How long will we keep your personal data?
They will be retained for no longer than necessary to maintain the purpose of the processing or for as long as legal requirements dictate their safekeeping. When no longer necessary, they will be deleted with appropriate security measures to ensure the anonymization of the data or their complete destruction. If the USER exercises their right to object, the data will be deleted without delay, except when necessary for compliance with legal obligations of the Controller, or the exercise and defense of legal or contractual claims. In this case, the data will be duly blocked and may not be used until the time necessary for the exercise of the legitimate rights of the Controller has elapsed. They will then be permanently deleted.
To whom do we provide your personal data?
No personal data will be shared with third parties except: to entities collaborating with the Controller, when necessary for the development and execution of the processing purposes; and to providers of communication, marketing, and advertising services. The CONTROLLER ensures that its collaborators apply the same level of protection to personal data and has signed confidentiality and data processor agreements with all of them, as required by current privacy regulations.
What are your rights?
The USER’s rights are:
The right to withdraw consent at any time.
The right to access, rectify, transfer, and erase your data, and to restrict or object to its processing.
The right to file a complaint with the supervisory authority (www.aepd.es) if you consider that the processing does not comply with current regulations.
Contact information to exercise your rights:
Sistema del Solar Produccions S.L.U. C/Vicent Ballester, 14 – 46011 Valencia (València). E-mail: info@sistemadelsolar.com
2. Information provided by the user through web forms
By checking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, USERS expressly, freely, and unequivocally accept that their data is necessary for the provider to fulfill their request. The inclusion of data in the remaining fields not marked with an asterisk is voluntary.
The USER guarantees that the personal data provided to the CONTROLLER is accurate and is responsible for communicating any changes to it.
The CONTROLLER informs that all data requested through the website is mandatory, as it is necessary to provide an optimal service to the USER. If not all data is provided, there is no guarantee that the information and services provided will be fully tailored to the user’s needs.
3. Security measures
In accordance with the provisions of current personal data protection regulations, the CONTROLLER is complying with all provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its control, and manifestly with the principles described in Article 5 of the GDPR, by which they are processed lawfully, fairly, and transparently with respect to the data subject, and are adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed.
The CONTROLLER guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD to protect the rights and freedoms of USERS and has provided them with adequate information so they can exercise them.
For more information on privacy guarantees, you can contact the CONTROLLER through Sistema del Solar Produccions S.L.U., C/Vicent Ballester, 14 – 46011 Valencia (Valencia). E-mail: info@sistemadelsolar.com